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Between my husband and myself, we have purchased about 6 pairs of new balance over the last 5 years. I have had to return the shoes on more than one occasion due to the shoes tearing around the toes and at the side of the shoe. Same spot every time. The customer...
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1.0
#1090714
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Purchased 750v1 shoes 3 years ago the tongue and top of the shoe bunched up very painful to ware after trying to wear them three times every time they hurt the tops of my feet put them in closet today I tried again no change called New Balance customer service they...
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1.3
I liked
  • Never purchase nb again
#1085900
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Faulty new balance shoes
Faulty new balance shoes
I purchased a pair of new balance shoes from Singapore a few months back. After 2-3 months the pair torn out badly and tried my best to connect the company, but could not get company's mail id. Lastly after searching it on net, I found it and I made a complaint to the...
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I didn't like
  • Sole seperation and poor customer support
#1084405
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New Balance - NB are slick when wet.

New Balance
#1092937
Had operation on feet was told to get NB. As soon as you walk on water your slipping & falling. Don't EVER WALK ON SNOW AND ICE BECAUSE YOU FALL IMMEDIATELY. Drs. Tell their patients to buy these shoes but they are not good for OLD PEOPLE THEY MAKE YOU SLIP AND FALL. Any suggestions before you have to pay for hip or knee surgery New Balance company???
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New Balance - Hip problem

New Balance
#1090194
Wearing New Balance shoes give me very bad hip pain. Not a brand I will ever use again
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New Balance - Not like before

New Balance
#1074296
I've always worn New Balance for comfort, quality, size (xwide). But my recent purchase was a first disappointment. My feet hurt because there was no 'return' or bounce factor. And my whole body felt out of kilter. So I added another insole and had to trim, but it's now a wearable shoe. But what to replace New Balance with? Will look around.
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New Balance - Messed up shoes
1/1

New Balance - Messed up shoes

New Balance
#1049441
5.0
Details
Holes in both of my shoes in the last two months... I got my shoe for Christmas ... I like my shoe they are very comfortable to me I would like another pair of them , but I don't like that they have holes in them... What do I need to do about my shoes.
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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New balance is poor quality.
I purchased two pair of the same mt510cg3 trail runners and one pair are two different color heel branded talked to customer service and they won't honor there problem said it was faded! These shoes were in a closet in a box since 2/20/17 as a pair for spring! I just...
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Anonymous
Anonymous

I work for a charity thrift store and have been working on the shoes for a few days now. I realized something as I sorted through all the athletic shoes - they don't make the...

1.3
I didn't like
  • Rotten to the core
#1080953
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New Balance - The 990+ series has a design problem.
Hi, I like the 991/990 series. The problem is, my big toe breaks through the fabric. The older model 991 had the leather further extended, and the toe tip was under the leather instead under the fabric. Will you correct that with your next model? I will not buy this...
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5.0
#1074026
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In the past few years & recent my new balance shoes have been poor workmanship quality. The first problem are the insert soles are nothing more than a piece of cloth glued to a piece of thin foam with absolutely no arch in the shoe at all.. Every pair of New balance...
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3.3
I liked
  • I like the appearance of the shoes
  • Great color options
I didn't like
  • Defective shoes twice
  • Insoles are extremely poor quality
  • No support in shoes at all
#1073893
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I have been buying the NB 608 for about 8 or 9 years because my podiatrist suggested this shoe. Well, the past few pairs have all had the soles separate from the end of the shoe and now my latest pair has the sole separating from the side of the shoe. I complained to...
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Anonymous
Joan Lynch

I want to file a class action lawsuit against New Balance for sole delaminating etc. If you would like to be a plaintiff contact me at Joan Lynch on face book or 13426 Candia...

#1057653
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New Balance - Very dissatisfied!!!! Sole separation in multiple pairs of tennis shoes.
Currently I have two pair of women's NB tennis shoes where the soles have separated from the shoes. This has occurred with others as well but I thought it was just a fluke. I will NEVER by NBs again! Makes me sad because they had the best fit for me.
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1.8
#1043297
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I purchased 2 pair of shoes from New balance and both were sent in the wrong size . I kept one pair because they were a little bigger but the other pair was to small . I sent the small pair back and "did not receive a full refund . Why would they charge a fee for their...
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Anonymous
David 2017

I bet NB wants you to wear their shoes 24-7 to keep the glue pliable, or they will ask you where you wear them. You should tell them u wear them while scuba diving. They tol...

2.3
#1034854
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New Balance - ANOTHER PAIR WITH SOLE SEPERATION
I love New Balance for the comfort and fit, but this is my 4th pair where I've seeing separation from the shoe or separation of the layers. Each time I bring it to their attention I get a smokescreen like"Ohh you must use one foot to peel the other off and that's why...
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Anonymous
Joan Lynch

If you would like to add your name as plaintiff to a class action law suit contact me at Joan Lynch 13426 Candia St., Spring Hill, FL 34609.My husband's New Balance Sperry Top...

Anonymous
Tim

I agree what a shame they should be the best you can buy but poor gluing makes them money now but not LATER CHINESE MADE JUNK /AND SLAVE LABOR

2.6
I liked
  • Comfort
  • Comfort and sizes
I didn't like
  • Short lifespam
  • Shoes fell apart in 6 months
  • Sole seperation and poor customer support
#1021224
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