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two layers are separating on the bottom of the shoes, my feet feel wonderful in them but now they are no good; I received them as a gift, I will not be buying any new ones. the shoes are too expensive to have such a problem and no replacement guarantee by the company,...
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#1134649
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The best shoe New Balance had ever offered was the 926. Each pair fit perfectly, lasted around 9 months (wearing 10-12 hours daily with two additional replacement inserts). I didn't even have to try them on at the store... I knew they would fit! Along comes the 927. I...
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1.8
I liked
  • I like the appearance of the shoes
I didn't like
  • Price
  • Sole separated and the foam fell apart in 4 to 5 months
#1132086
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I bought my first pair of New Balance shoes in years because people were telling me how comfortable they are at the Front Runners store in Victoria. I needed a wider shoe for my orthotics period within 2 months the shoe I left them so worn down but I felt like I was...
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#1123397
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New Balance - 608 is a great shoe; 623 is not.

New Balance
#1123344
623 isn't that comfortable and the soles started coming apart not long after I bought them. Salesman at Sports Authority told me New Balance didn't make 608 anymore and said the 623 was the replacement. New Balance should do a recall on the 623.
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New Balance - NB are slick when wet.

New Balance
#1092937
Had operation on feet was told to get NB. As soon as you walk on water your slipping & falling. Don't EVER WALK ON SNOW AND ICE BECAUSE YOU FALL IMMEDIATELY. Drs. Tell their patients to buy these shoes but they are not good for OLD PEOPLE THEY MAKE YOU SLIP AND FALL. Any suggestions before you have to pay for hip or knee surgery New Balance company???
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New Balance - Hip problem

New Balance
#1090194
Wearing New Balance shoes give me very bad hip pain. Not a brand I will ever use again
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New Balance - Not like before

New Balance
#1074296
I've always worn New Balance for comfort, quality, size (xwide). But my recent purchase was a first disappointment. My feet hurt because there was no 'return' or bounce factor. And my whole body felt out of kilter. So I added another insole and had to trim, but it's now a wearable shoe. But what to replace New Balance with? Will look around.
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I have been a customer of New Balance for many years and have loyally bought shoes for my family and never strayed to another brand. My loyalty has been firm. Over the last several years I have noticed that after having a set for a few months they begin to emit an odor...
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3.2
I liked
  • Comfort and function
#1121201
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New Balance - Shoes unusable after 4 month
Bought the shoes at Sport Expert for $137, in Montreal, Canada, for comfort (not running) and walk on city streets. I have not used them in difficult conditions. After a couple a months a hole appeared on top of the shoe. The hole size increased until the shoe became...
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Anonymous
Anonymous

No, dummy, no replacement after you pounded on them for months and walked over or ran into who-knows-what.If you call that nearly invisible spot a "hole" making them "unusable...

flippette
flippette

I remember when NB used to be high quality. Their quality has clearly deteriorated over the years as their prices increase. Such a shame.

#1113124
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New Balance - Almost $200.00 for 928v3 and start coming unglued!
New Balance - Almost $200.00 for 928v3 and start coming unglued!
I am more then fed up , disappointed and angry about the quality of new balance 928v3 foot ware. I have only been buying new balance for years and at least two pair a year because of the amount I am on my feet . Well will not be buying anymore of theses shoes period!...
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Anonymous
jacueline graham

Yes i have a pair of NB and have always liked them lasted for years and the next pair i brought left them in m y cat and the whole bottom has come off now are no use at all

1.6
#1108865
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Hi all I got these new balance running shoes from new balance twice when I was jogging out it started raining and the water was filled in the shoes making both my socks and feet wet When I wrote to new balance ,Warrington,Cheshire they took no responsibility and simply...
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1.4
#1107161
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I have worn New Balance shoes for 20 year per my Doctors request and never had a problem with them until the last 4 pair that I bought. The older styles like 608 & 622 wore just fine but the 623 that I own, the soles come off of them. I have 4 pairs that I bought over...
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1.2
#1103767
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Between my husband and myself, we have purchased about 6 pairs of new balance over the last 5 years. I have had to return the shoes on more than one occasion due to the shoes tearing around the toes and at the side of the shoe. Same spot every time. The customer...
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1.0
#1090714
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Contact New Balance

Mailing Address:
New Balance Athletic Shoe, Inc.
Brighton Landing 20 Guest Street
Boston, MA 02135-2088
Phone:
(800) 595-9138
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Purchased 750v1 shoes 3 years ago the tongue and top of the shoe bunched up very painful to ware after trying to wear them three times every time they hurt the tops of my feet put them in closet today I tried again no change called New Balance customer service they...
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1.3
I liked
  • Never purchase nb again
#1085900
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