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2.1 Based on 45 reviews
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  • Customers like
    • Initial fit and comfort 4
    • Shoe support 3
    • Comfort 2
  • Customers don't like
    • Customer service 10
    • Shoes coming apart 7
    • Bad 6
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I purchased New Balance MX1267 for $150 thinking they were the best walking shoes on the market. They fit great and were very comfortable until the soles started to come apart after eight months of light walking. I contacted customer service and they advised me the shoe was only good for 400 miles. I told the representative I wasn't buying tires with a 50,000 mile tread warranty, I just wanted to know why these shoes were coming apart so... Read more

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I had this re-occurring problem at the NB factory outlet store in Brighton again. I wont be going back anymore. This is why retail is dead. In a store of approximately two thousand pairs of shoes, they never, I repeat, never have my size in stock. In the past I substituted with size and style just to have a new pair of sneakers. No more. I suggested to 2 employees on my way out, that the store should over stock size 12 2E on most styles. It is... Read more

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This will be the last pair of NB sneakers I will ever buy!!! They are comfortable, but in ever shoe I have purchased the tongue wants to slide to the left or right side!!! I hate this in a shoe, not the only kind I have bought of the NB brand and same result. No more for me unless you get this fixed!!!

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I just start wearing new balance because i heard its a good shoe to wear in the support is very good the style of the shoe is wonderful but the quality is poor to me I haven't had these shoe more then 6months in the sole is worn out in when it rains the sole make a noise the thread is coming loose in everything like it has water stuck in them the shoe is very comfortable but the shoe isn't fit as it should this shoe states its for active fit... Read more

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New Balance Bwe8oss2 Sneakers Review from Pantego, Texas
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I bought two pairs of new balance shoes approx 5 months ago and I was very disappointed in the way they came apart at the little toe seam, I am going to find my receipt and get my money back, lots of bad reviews therefore bad business! Cheap! Shoes at an expensive price! What a waste! I want to be contacted by new balance company and would like reembersment! Unsatisfied customer. Read more

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The 928s I just bought are not breaking in as expected. They are actually getting more uncomfortable each time I wear them. They pinch back of the large toe on each shoe. This is worse each time I wear the shoe. The shoe has a very stiff sole as well as very sharp slope at the front of the shoe. I think these factors cause the top the shoe to flex downward toward the foot when walking and subsequent pinching of the foot. As the shoe wears... Read more

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For the past couple of years my New Balance shoes have been falling apart prematurely. I recently bought a new pair and one shoe has fallen apart in less than two months. I contacted New Balance and they are unwilling to replace their defective shoes. I exchange several emails with the service dept. They implied I was the problem. Improper fit or abusive wear is their determination. I wear these shoes to work. I walk the halls of an school... Read more

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the last two pair of new balance 608 shoesi have bought, the sole came off within two months; My wife and myself have worn new balance for several years but I don't know if the materials have gotten worse or what but they are not the same maybe the glue is no good the rubber sole comes off the top of the shoe. please find a solution to this problem or I will be forced to go to another brand. My whole family buys new balance and Iknow one family... Read more

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Had a pair of New Balance shoes for 6 months. Only wore to work and the seams are already coming apart. There is also a whole in the fabric where your big toe hits. Ill never buy another pair. Garbage! Dont waste your money

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