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This alleged New Balance company never made a concrete effort to respond to a plight I experienced pertaining to a potential employment issue. This misnomer company literally ignored me and blew me off after three (3) attempts to make connection. (A Telephone call, an...
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Anonymous
Roadrunner

My name is Jeffrey Kicia, to give this concrete solid proof and even ran for Etonic and Kangaroos National Racing teams for another 21/2 years inclusively after departing with...

#509184
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I have been wearing New Balance shoes since 1980. Ove the past 2 years I only get 2 to 3 months of wear from these expensive 993 shoes before the start to smell like cat urine. I am not a runner and I only use these shoe for normal everyday wear. This week I checked...
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Anonymous
Thomas Brown

I see that I'm not the only one with this problem. The Shoes say USA Made the last three pair. Have done the same thing. The hold time I was thinking it was just something hap...

Anonymous
former smelly shoes Bob

I had good luck with my last two pairs of new balance smelly shoes when I do the baking soda wash. The trick is to not rinse them out when you take them out of the bucket.Let ...

#328341
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This company is no longer viable or interested on assisting its customer/client base on any issue as Management is the epitome of unprofessional, grossly incompetent, and extremely rude as we recently discovered. I was a customer for 36 years or since 1978, but no...
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1.7
#536342
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New Balance - 608 is a great shoe; 623 is not.

New Balance
#1123344
623 isn't that comfortable and the soles started coming apart not long after I bought them. Salesman at Sports Authority told me New Balance didn't make 608 anymore and said the 623 was the replacement. New Balance should do a recall on the 623.
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New Balance - NB are slick when wet.

New Balance
#1092937
Had operation on feet was told to get NB. As soon as you walk on water your slipping & falling. Don't EVER WALK ON SNOW AND ICE BECAUSE YOU FALL IMMEDIATELY. Drs. Tell their patients to buy these shoes but they are not good for OLD PEOPLE THEY MAKE YOU SLIP AND FALL. Any suggestions before you have to pay for hip or knee surgery New Balance company???
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New Balance - Hip problem

New Balance
#1090194
Wearing New Balance shoes give me very bad hip pain. Not a brand I will ever use again
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New Balance - Not like before

New Balance
#1074296
I've always worn New Balance for comfort, quality, size (xwide). But my recent purchase was a first disappointment. My feet hurt because there was no 'return' or bounce factor. And my whole body felt out of kilter. So I added another insole and had to trim, but it's now a wearable shoe. But what to replace New Balance with? Will look around.
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I bought two identical pairs of New Balance Walking shoes for may wife; who is an ICU nurse. We have been purchasing NB products for years. However, the insoles of one of the identical pairs separated after she had worn them for only three shifts. I e-mailed the...
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Anonymous
Anonymous

My name is Jessica and I am a legal investigator, working on an investigation regarding certain styles of New Balance shoes. Please contact me if you would like to discuss yo...

1.0
#536356
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New Balance - Shoes unusable after 4 month
Bought the shoes at Sport Expert for $137, in Montreal, Canada, for comfort (not running) and walk on city streets. I have not used them in difficult conditions. After a couple a months a hole appeared on top of the shoe. The hole size increased until the shoe became...
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Anonymous
Anonymous

No, dummy, no replacement after you pounded on them for months and walked over or ran into who-knows-what.If you call that nearly invisible spot a "hole" making them "unusable...

flippette
flippette

I remember when NB used to be high quality. Their quality has clearly deteriorated over the years as their prices increase. Such a shame.

#1113124
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New Balance - Almost $200.00 for 928v3 and start coming unglued!
New Balance - Almost $200.00 for 928v3 and start coming unglued!
I am more then fed up , disappointed and angry about the quality of new balance 928v3 foot ware. I have only been buying new balance for years and at least two pair a year because of the amount I am on my feet . Well will not be buying anymore of theses shoes period!...
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Anonymous
jacueline graham

Yes i have a pair of NB and have always liked them lasted for years and the next pair i brought left them in m y cat and the whole bottom has come off now are no use at all

1.6
#1108865
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I have been a customer of New Balance for many years and have loyally bought shoes for my family and never strayed to another brand. My loyalty has been firm. Over the last several years I have noticed that after having a set for a few months they begin to emit an odor...
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3.2
I liked
  • Comfort and function
#1121201
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The best shoe New Balance had ever offered was the 926. Each pair fit perfectly, lasted around 9 months (wearing 10-12 hours daily with two additional replacement inserts). I didn't even have to try them on at the store... I knew they would fit! Along comes the 927. I...
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1.8
I liked
  • I like the appearance of the shoes
I didn't like
  • Price
  • Sole separated and the foam fell apart in 4 to 5 months
#1132086
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New Balance - The 990+ series has a design problem.
Hi, I like the 991/990 series. The problem is, my big toe breaks through the fabric. The older model 991 had the leather further extended, and the toe tip was under the leather instead under the fabric. Will you correct that with your next model? I will not buy this...
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5.0
#1074026
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Contact New Balance

Mailing Address:
New Balance Athletic Shoe, Inc.
Brighton Landing 20 Guest Street
Boston, MA 02135-2088
Phone:
(800) 595-9138
More
Faulty new balance shoes
Faulty new balance shoes
I purchased a pair of new balance shoes from Singapore a few months back. After 2-3 months the pair torn out badly and tried my best to connect the company, but could not get company's mail id. Lastly after searching it on net, I found it and I made a complaint to the...
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I didn't like
  • Sole seperation and poor customer support
#1084405
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