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New Balance - Sneaker is stitch on one shoe crooked *** on a angle

New Balance - Sneaker is stitch on one shoe crooked *** on a angle
The right foot on the front by the toes are stitched up cockeyed while the other shoe is Stitch perfectly in the front you can notice the difference did speak to a rep and he told me my feet might be crunched up in it I wear a size 13 d shoes or 13 and they actually a little looser for some reason if it can't be repaired or correct it I would never buy a new balance again
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1206416
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I was initially impressed with the New Balance Corporate Mantra of utilizing U. S. Labor and Materials whenever possible, as well as being environmentally and globally conscious. But this is the second time I have bought brand new sneakers from them and they have...
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Anonymous
santamonican

I had the same problem. I have written to NB and await their response.

Anonymous
John

In the last 2 years I purchased 3 pairs of NB shoes. In 2-3 months the immitation leather begins to peel off. In 3-4 months the rubber sole separates from the shoe. I contacte...

1.0
I liked
  • Comfort
  • Comfort and sizes
I didn't like
  • Poor workmanship
  • That nb shoes fall apart
#1203751
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New Balance - Awful customer service

Extremely unhelpful almost to the point of being rude and threatening. Appear unable to mediate and come to agreeable solutions. I would avoid this company where ever possible
1.5
Details
Customer service
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Staff
Value for money
Warranty
Website
#1200981
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New Balance - Charged my credit card and I never done business with them.

I Don’t know this company and never done business with them. They charged my credit card for a balance due. Contacted the fraud department and they are under investigation.
#1195730
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I used to buy running and tennis shoes that had webbed materials in them. I noticed the webbed part tended to give out. So I started buying only all-leather shoes. I recently had a pair of running shoes. One of them started coming apart around the toe area, with the...
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Anonymous
santamonican

I had the same problem. I have written to NB and await their response.

1.8
I didn't like
  • Poor quality
  • Sole separated and the foam fell apart in 4 to 5 months
  • That nb shoes fall apart
#1193730
Reply to reviews
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
Long time NB customer. Purchased a pair of NB shoes #609 from Joes NB, and within 1 month of normal wear the imitation leather fabric began to peel off of the shoes and the stitching began to break down (see photos). I noticed these shoes were made in China, and I...
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1.6
I didn't like
  • Sole seperation and poor customer support
  • Immitation leather separating from shoe poor quality stitching
  • Soles came unstuck
#1192011
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Twice now I've ordered from New Balance (I know, I know, I should have realised the first time wasn't a one-off). First time, the order arrived in 2 parts, several days apart with no indication that there were outstanding items or when to expect them. I emailed their...
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2.0
I didn't like
  • Terrible customer support
#1189401
Reply to reviews
I purchased a pair of New Balance 609 shoes on June 06, 2017 which have the Memory Sole Comfort inserts. After approx. 3 months of light use, I noticed both inserts felt uncomfortable. I removed the inserts and noticed they were tore up in the area where the toes are....
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1.0
I didn't like
  • Poor quality
#1174978
Reply to reviews
I told new balance that I received some defective shoes from one of their Outlets. The Outlet company wouldn't provide any support other than coupon code that was even the same value as the shoe that I purchased. I called New Balance customer support to see if they...
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1.7
#1174346
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I bought brand new New Balance shoes full leather waterproof. Few month into wearing it, the sole came off. Went to a well known cobbler in the city and who applied glue and said it would be fine. But again, the sole came off. Am disappointed. I don't have the receipt...
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#1172256
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