Contact New Balance

Phones:
  • (800) 595-9138

Customer Service:

  • (800) 253-7463
  • (888) 832-7084

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Mailing Address:
New Balance Athletic Shoe, Inc.
Brighton Landing 20 Guest Street
Boston, MA 02135-2088
Other info:
Mon - Fri 8 AM - 10 PM (ET)
Saturday 9 AM - 8 PM (ET)
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About New Balance

New Balance, best known as simply New Balance, is an American footwear manufacturer which is based in the Brighton neighborhood of Boston, Massachusetts, USA. It was founded by William J. Riley, a 33-year old British emigrant, in 1906 as the New Balance Arch Support Company which were manufacturing arch supports and other accessories designed to improve shoe fit in the Boston area. Eschewing expensive advertising campaigns it has grown to be one of the largest makers of sports footwear in the world. New Balance has continued to maintain a manufacturing presence in the United States as well as in the United Kingdom for the European market. New Balance Shoes differentiates its products with technical features, such as a blend of gel inserts, heel counters, and a greater selection of sizes, particularly for very narrow and/or very wide widths.

New Balance reviews and complaints

New Balance is ranked 194 out of 1707 in Footwear and Clothing category

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