New Balance Contact Information

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Summary of New Balance Customer Service Calls

10 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:13 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact New Balance to Ask about:

Other:

  • “Pkg not arrived”
  • “Talk to an equipment rep”
  • “Shoes”

New Balance Rating Stats

2.1 out of 5 stars
based on 105 reviews
See all 209 reviews

Rating stats

  1. 42 reviews
  2. 29 reviews
  3. 22 reviews
  4. 6 reviews
  5. 6 reviews

About New Balance

Top 5 New Balance Services

Customer Care, Shipping Service

Top 5 New Balance Products

Shoes, Sneakers, 608 Sneakers, 711 Sneakers, Minimus Shoes

Top 5 Likes about New Balance

Initial fit and comfort, Comfort, Shoe support, I like the appearance of the shoes, Comfort and sizes

Top 5 Dislikes about New Balance

Customer service, Sole seperation and poor customer support, Sole separated and the foam fell apart in 4 to 5 months, Shoes coming apart, Poor workmanship

Top 5 Related Companies

Joes New Balance Outlet, Warrior Sports , PF Flyers

Summary

New Balance, best known as simply New Balance, is an American footwear manufacturer which is based in the Brighton neighborhood of Boston, Massachusetts, USA. It was founded by William J. Riley, a 33-year old British emigrant, in 1906 as the New Balance Arch Support Company which were manufacturing arch supports and other accessories designed to improve shoe fit in the Boston area. Eschewing expensive advertising campaigns it has grown to be one of the largest makers of sports footwear in the world. New Balance has continued to maintain a manufacturing presence in the United States as well as in the United Kingdom for the European market. New Balance Shoes differentiates its products with technical features, such as a blend of gel inserts, heel counters, and a greater selection of sizes, particularly for very narrow and/or very wide widths.

New Balance reviews and complaints

New Balance is ranked 228 out of 2054 in Footwear and Clothing category

Area Served

UK

Payment Methods

MasterCardVISA

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New Balance Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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