New Balance designs for 6 mth lifespan

Had a pr of Abyss boots that I had stored for later use.The third time I put them on they start to disintegrate.

Upper was peeling and falling apart. Contacted NB by email and was told 'generally speaking' that 'optimal performance' was within 6mths from purchase and that from my pictures needed to replace my boots because the uppers were flaking. They said that after that period of time the material and adhesives basically stop working.

They design their product to start decaying within 6 months (of purchase) if you wear them or not.Other manufactures I have owned and stored do not do this the third time you wear the boot.

This review is a subjective opinion of a user.
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More Review Details

Value for money
Product or Service Quality
Customer service
Price Affordability

  • What I liked
    • Answered email promptly
  • What I disliked
    • Designed for 6 mth lifespan

Reason of review:
Bad quality
Preferred solution:
replace or provide discount equal to my cost.
Monetary loss:
Product or service
New Balance Abyss
Review category
Footwear and Clothing
review #906364 by

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