Between my husband and myself, we have purchased about 6 pairs of new balance over the last 5 years. I have had to return the shoes on more than one occasion due to the shoes tearing around the toes and at the side of the shoe. Same spot every time. The customer...Read more
I purchased New Balance MX1267 for $150 thinking they were the best walking shoes on the market. They fit great and were very comfortable until the soles started to come apart after eight months of light walking. I contacted customer service and they advised me the...Read more
Worse service at The Batview Village location. There were four people working there and one is walking around ignoring the customers so he doesn't have to help; finally one asks to help and after asking me to wait he doesn't come back to let me know there wasn't any...Read more
I visit the New Balance Toronto St. Clair on 2nd, November, 2012. The salesgirl Dani is not friendly, not patient and she ignored what I said when I was to pay my bills. She was not friendly when I was trying my new shoes. Moreover, when I told her to use my local...Read more
I purchased a pair of New Balance runners only to have the tongue irritate the top of my foot. I wore them for 3 hours. Purchased on a Thursday and and returned two days later. I told the salesperson about my problem. She inspected the shoes and asked if i had worn...Read more
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