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Between my husband and myself, we have purchased about 6 pairs of new balance over the last 5 years. I have had to return the shoes on more than one occasion due to the shoes tearing around the toes and at the side of the shoe. Same spot every time. The customer...
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1.0
#1090714
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I purchased New Balance MX1267 for $150 thinking they were the best walking shoes on the market. They fit great and were very comfortable until the soles started to come apart after eight months of light walking. I contacted customer service and they advised me the...
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#926663
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Worse service at The Batview Village location. There were four people working there and one is walking around ignoring the customers so he doesn't have to help; finally one asks to help and after asking me to wait he doesn't come back to let me know there wasn't any...
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Anonymous
Anonymous

If they need to be retrained or replaced.... you should return to grade school to complete basic spelling classes.

3.0
#628949
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I visit the New Balance Toronto St. Clair on 2nd, November, 2012. The salesgirl Dani is not friendly, not patient and she ignored what I said when I was to pay my bills. She was not friendly when I was trying my new shoes. Moreover, when I told her to use my local...
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Anonymous
Sammy

Brand new pair of 993's. I've worn them maybe 10 times. I thought I must have stepped in a chemical or something. The shoes do not smell on the inside, only the outside around...

#356626
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I purchased a pair of New Balance runners only to have the tongue irritate the top of my foot. I wore them for 3 hours. Purchased on a Thursday and and returned two days later. I told the salesperson about my problem. She inspected the shoes and asked if i had worn...
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Anonymous
Anonymous

***. The return policy is right there on the receipt.

Anonymous
Pegsan

I purchased a pair of women's NB 608V2 and have the same problem with the tongue on one shoe, hurts on top...have worn them probably four times & trying to see if the prob...

#328550
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