New Balance - "pissed off" and disappointed

I purchased a new pair of New Balance 990's.Sprayed a water protectant on them.

After a couple of months of use, I got an unusual strong cat urine oder from them and could not get rid of the Oder. I loved the shoes, so thinking it was the repellant spray that was causing the Oder, I purchased another pair of the same style shoe. A few months later same problem, but this time I did not spray the water repellant on them. Have come to the conclusion I wasted my money on the New Balance brand.

Very disatisified!Can anything be done to rectify this problem?

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Initial fit and comfort
  • What I disliked
    • Smell
    • Shoes fell apart in 6 months

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
New Balance Sneakers
Review category
Footwear and Clothing
review #708462

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Aug 15 #1199359 Pawtucket, Rhode Island

i am dissabled vet on fixed income,i bought pair new balance sneakers,old model.I OWN OTHER SNEAKERS,in 2 months the material is ripping off the sides. i dont have my receipt,i have the box they camr in.not Bobs store or New balance can help me,NO RECEIPT BUT I HAVE SHOE BOX.WOW I FEEL LIKE AN --- HOLE

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Feb 27 #1119035 Austin, Texas

wash your feet

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Nov 12, 2015 #1062782

Third pair of 608s .soles are are disconnecting and coming apart all of them the same.thought it was me but 3 pair doing the same thing. Giving up on new balance. Was a long time user.I guess cutting quality to make more money is what's happening.

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