This alleged New Balance company never made a concrete effort to respond to a plight I experienced pertaining to a potential employment issue. This misnomer company literally ignored me and blew me off after three (3) attempts to make connection. (A Telephone call, an...Read more
I have been wearing New Balance shoes since 1980. Ove the past 2 years I only get 2 to 3 months of wear from these expensive 993 shoes before the start to smell like cat urine. I am not a runner and I only use these shoe for normal everyday wear. This week I checked...Read more
This company is no longer viable or interested on assisting its customer/client base on any issue as Management is the epitome of unprofessional, grossly incompetent, and extremely rude as we recently discovered. I was a customer for 36 years or since 1978, but no...Read more
Long time NB customer. Purchased a pair of NB shoes #609 from Joes NB, and within 1 month of normal wear the imitation leather fabric began to peel off of the shoes and the stitching began to break down (see photos). I noticed these shoes were made in China, and I...Read more
I didn't like
- Designed for 6 mth lifespan
- Poor workmanship
- Sole seperation and poor customer support
2 months in the shoe sole seperated, been a long time loyal customer. Not anymore, quality and control has gone down hill in the last 4 years. It has litarally seperated entirely off, leaving the shoe unwearable. I recent past I've owned over 30 pair in the last 3 to 4...Read more
New Balance Numeric detective soles
Shoes are practically brand new, side of sole became detached from bottom of sole within one month. $75 shoes should last way longer than this!!!
two layers are separating on the bottom of the shoes, my feet feel wonderful in them but now they are no good; I received them as a gift, I will not be buying any new ones. the shoes are too expensive to have such a problem and no replacement guarantee by the company,...Read more
I bought two identical pairs of New Balance Walking shoes for may wife; who is an ICU nurse. We have been purchasing NB products for years. However, the insoles of one of the identical pairs separated after she had worn them for only three shifts. I e-mailed the...Read more
I told new balance that I received some defective shoes from one of their Outlets. The Outlet company wouldn't provide any support other than coupon code that was even the same value as the shoe that I purchased. I called New Balance customer support to see if they...Read more
Bought the shoes at Sport Expert for $137, in Montreal, Canada, for comfort (not running) and walk on city streets. I have not used them in difficult conditions. After a couple a months a hole appeared on top of the shoe. The hole size increased until the shoe became...Read more
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