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New Balance - Tennis shoes does't last at all.
New Balance - Tennis shoes does't last at all.
New Balance - Tennis shoes does't last at all.
My daughter wears New Balance shoes all the time. She likes them because they offer wide (D). She has bunion and very wide foot. Naturally she was drawn to New Balance when she needed a pair of tennis shoes for summer camp. She got them and started wearing. After a...
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#1221453
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I have been buying NB shoes - walkers, trainers, running shoes for 25 years and loved their fit and quality. No more. The last six pairs of NB shoes I bought had the soles come off well before the shoes were worn out. Something has definitely changed with the glue or...
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Anonymous
santamonican

I had the same problem. I have written to NB and await their response.

#1211084
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New Balance - The decIine of Newbalance shoes and customer service - My problems with MW928HB2
New Balance - The decIine of Newbalance shoes and customer service - My problems with MW928HB2
I purchased a pair of 928 v2 hook and loop walking shoes due to back issues I had starting in Jan of 2017 that gave me great difficulty bend enough to tie my shoe without intense pain ( I am 6’7” ). The hook and loop Velcro closure were just the solution to assist me....
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Anonymous
Doug

NB 608 extra wides. First pair lasted 5 months and then began cutting the inside of big toe. Second pair did same thing after 3 months. Third pair had same problem after 1 mon...

#1208044
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New Balance - Sneaker is stitch on one shoe crooked *** on a angle

New Balance - Sneaker is stitch on one shoe crooked *** on a angle
The right foot on the front by the toes are stitched up cockeyed while the other shoe is Stitch perfectly in the front you can notice the difference did speak to a rep and he told me my feet might be crunched up in it I wear a size 13 d shoes or 13 and they actually a little looser for some reason if it can't be repaired or correct it I would never buy a new balance again
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1206416
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I was initially impressed with the New Balance Corporate Mantra of utilizing U. S. Labor and Materials whenever possible, as well as being environmentally and globally conscious. But this is the second time I have bought brand new sneakers from them and they have...
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Anonymous
santamonican

I had the same problem. I have written to NB and await their response.

Anonymous
John

In the last 2 years I purchased 3 pairs of NB shoes. In 2-3 months the immitation leather begins to peel off. In 3-4 months the rubber sole separates from the shoe. I contacte...

1.0
I liked
  • Comfort
  • Comfort and sizes
I didn't like
  • Poor workmanship
  • That nb shoes fall apart
#1203751
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New Balance - Awful customer service

Extremely unhelpful almost to the point of being rude and threatening. Appear unable to mediate and come to agreeable solutions. I would avoid this company where ever possible
1.5
Details
Customer service
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Staff
Value for money
Warranty
Website
#1200981
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New Balance - Charged my credit card and I never done business with them.

I Don’t know this company and never done business with them. They charged my credit card for a balance due. Contacted the fraud department and they are under investigation.
#1195730
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I used to buy running and tennis shoes that had webbed materials in them. I noticed the webbed part tended to give out. So I started buying only all-leather shoes. I recently had a pair of running shoes. One of them started coming apart around the toe area, with the...
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Anonymous
Anonymous

NB shoes are terrible...….

Anonymous
santamonican

I had the same problem. I have written to NB and await their response.

1.8
I didn't like
  • Sole separated and the foam fell apart in 4 to 5 months
  • Poor quality
  • That nb shoes fall apart
#1193730
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New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
New Balance - Very Poor Quality Shoes
Long time NB customer. Purchased a pair of NB shoes #609 from Joes NB, and within 1 month of normal wear the imitation leather fabric began to peel off of the shoes and the stitching began to break down (see photos). I noticed these shoes were made in China, and I...
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1.6
I didn't like
  • Poor workmanship
  • Soles came unstuck
  • Immitation leather separating from shoe poor quality stitching
#1192011
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Twice now I've ordered from New Balance (I know, I know, I should have realised the first time wasn't a one-off). First time, the order arrived in 2 parts, several days apart with no indication that there were outstanding items or when to expect them. I emailed their...
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2.0
I didn't like
  • Terrible customer support
#1189401
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