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2 months in the shoe sole seperated, been a long time loyal customer. Not anymore, quality and control has gone down hill in the last 4 years. It has litarally seperated entirely off, leaving the shoe unwearable. I recent past I've owned over 30 pair in the last 3 to 4...
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Anonymous
santamonican

I have had the same problem. The heel of shoe is apparently glued on with bad glue. The heel part came off before I had a chance to use the shoes.

#1163628
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NB all terrain shoes. 1st time I wore them on concrete. Some suspicion that all was not right, but I put it down to the short nubs on the sole. 2nd time I wore them: On a varnished wood floor, no wax, and never a problem on that same floor with any other shoes, boots,...
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#1160441
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New Balance Numeric detective soles

New Balance Numeric detective soles
New Balance Numeric detective soles
Shoes are practically brand new, side of sole became detached from bottom of sole within one month. $75 shoes should last way longer than this!!!
2.7
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Warranty
#1156163
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Short and Sweet. The NB 574 models have been my go to shoe for a while because are the only shoe that come in wide and look really great, unlike most shoes that look orthopedic. I am sure this is true for A LOT of customers. The fact that NB has all but given up the...
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1.0
I liked
  • When nb made a variety of colorways in wide sizes
I didn't like
  • Seeing recently that colorways in wide sizes are so limited now
#1151516
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Been buying/wearing NB 928 Walkers for over 10 years. In October 2017 I needed a new pair of 928 walking shoes, as the previous pair are showing age. After having the new ones for a week, I found that they did not have the same "bounce" or shock absorbance as the older...
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#1149046
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Well obviously someone is running a racket here at New Balance. I've tried twice to make purchase, both times my order was declined. Yet both times my money was taken out of my account and yet no order was set to be delivered. They took 8 days to return my money to my...
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#1144511
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Fortunately, I'm out merely $1.00. I'm just a poor girl from... (you know the rest of the lyrics......) I bought model 812 at the Community Action Center in Hot Springs, SD, about a year ago. My previous shoes were more holes than shoes, and I was soooo grateful to...
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#1137975
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two layers are separating on the bottom of the shoes, my feet feel wonderful in them but now they are no good; I received them as a gift, I will not be buying any new ones. the shoes are too expensive to have such a problem and no replacement guarantee by the company,...
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Anonymous
Barney Jacobs

I have owned several pairs of NB shoes for many years. I usually buy two pairs at a time and alternate their use. Sometimes it is quite a few months before I start using a p...

#1134649
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The best shoe New Balance had ever offered was the 926. Each pair fit perfectly, lasted around 9 months (wearing 10-12 hours daily with two additional replacement inserts). I didn't even have to try them on at the store... I knew they would fit! Along comes the 927. I...
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1.8
I liked
  • I like the appearance of the shoes
I didn't like
  • Price
  • Sole separated and the foam fell apart in 4 to 5 months
#1132086
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I bought my first pair of New Balance shoes in years because people were telling me how comfortable they are at the Front Runners store in Victoria. I needed a wider shoe for my orthotics period within 2 months the shoe I left them so worn down but I felt like I was...
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#1123397
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